Once reported, our staff will be notified and the comment will be reviewed. Much easier to navigate than the standard server backup software being added. The support from Germany never resolved anything, but forced me to buy an update on the program and after an update, support just said "Oh well, if Summary My novastor back up caused me a major issue!!!! I am aware I can opt out at any time. While NovaBackup Professional is the least expensive of the products in this series, it is effective, easy to use, and while a bit on the expensive side for a piece of shareware, it's likely one of the best investments you'll make in your home computer setup.